Bruce Everiss
Biography
Promoter and runner of the All Formats Show for 20 years.
Details recovered from zxgoldenyears.net (Via Wayback Machine)
Before the 1980s if you wanted to buy a computer off the shelf it would set you back more than Ł500 (a king's ransom in those days) and would have probably been imported from the States. Therefore, most budding computer owners built their own, after all, if you held an interest in computers you were probably an electronics nut anyway, used to building radio sets and calculators. Or maybe you'd be an academic or science professional, since the only people lucky enough to use a 'real' computer were those who worked in large universities or research insitutes. These early machines may not sound attractive, but it would be foolish to believe that there was no market for them.
In the late-Seventies, Bruce Everiss was an accountant with an interest in computers. He had already set up a computerised book-keeping company called Datapool Services in Liverpool, when he began to make plans to open a computer shop in the city. The computer press of the time was limited, to say the least, but stories about new systems from the other side of the Atlantic persuaded Everiss that this was a market on the brink of something special. "So I begged, borrowed and stole so I could rent a shop. We opened in July 1979."
To begin with Microdigital stocked Apples, NASCOM and S100 machines. Then came the Science of Cambridge SC/MP 2, HP 85 and Commodore PET. Mountains of books were sold too, satisfying enthusiasts' thirst for knowledge. There was even a repair service for home kit builders and a magazine called Liverpool Software Gazette. It was a place where teenagers were encouraged to come on a Saturday morning to play with new technology, and where budding computer owners could finally buy across the counter rather than by mail order, with its inherent lack of customer service.
It was an exciting time for Everiss; at the tender age of 22 he was presiding over a landmark in British computing and in such a small pond he was able to make a big splash. This was typified by the time that he announced to anyone who would listen that he would not be stocking Acorn's new Atom computer due to the manufacturers' production problems. His outspoken behaviour led Personal Computer World to describe him as 'incorrigible' and would earn him a reputation within the industry as a man apt to make memorable pronouncements.
It wasn't just people looking to part with cash who were coming through the door, there was also an army of young enthusiasts who were eager to join the staff and sell these amazing new machines. And it was this group of employees that would come to form the basis of Liverpool's remarkable computer scene.
Within two years of its opening the company had expanded to a point where Everiss was finding it difficult to manage with so little business experience. One of Microdigital's customers was Alan Sterling, a director of the hi-fi chain Lasky's, and he offered a solution. As Everiss explains, "They made me an offer I couldn't refuse. We set up stores within stores nationally for them and then integrated into their mainstream."
Many of the Microdigital staff moved on to set up a software company called Bug Byte, while Everiss spread his talents around. He approached publishers Felix Dennis with the idea of a trade magazine; the result was Microscope, which is still running today. He also worked for Bug Byte on a consultancy basis, helping with their marketing, a field in which he always showed great aptitude. He even dabbled in journalism, before moving into his next permanent position.
Bug Byte followed the trailblazing efforts of Microdigital by rapidly becoming one of the leading software companies in the country. It had been founded by a handful of the few computer 'veterans' in the country and they put their experience to good use in producing some of the most memorable early titles for the ZX81 and the ZX Spectrum. Their success attracted talented programmers like Matthew Smith, the genius behind Manic Miner, and for a while their continued success seemed guaranteed. However, with so much creative talent trying to express itself, it was inevitable that some members of the Bug Byte team would want to move in their own direction. Most memorably, Alan Maton and Matthew Smith split off to form Software Projects, while Dave Lawson and Mark Butler left to create Imagine Software.
In early 1983 Bruce Everiss was invited by Lawson and Butler to become the operations manager of Imagine. Success had come suddenly for the new company thanks to Arcadia, a shoot 'em up title written by Dave Lawson. For a brief, dynamic period Imagine came to represent the meteoric rise of the home computer industry; a shining example of the sort of affluent lifestyle that could be achieved in this almost mythical new medium. Not that the directors of Imagine were only interested in success - they wanted to be seen to be successful too. This required media attention and now the Bruce Everiss PR machine went into overdrive, ensuring that Imagine achieved the sort of exposure that other companies could only dream of.
Looking at the back-catalogue of Imagine games it's difficult to understand how they prospered to the extent that they did. So much of it had to be due to the level of hype they generated, fed to a software-hungry market with few preconceptions. And head of hype was Bruce Everiss. Perhaps his greatest feat was to attract the attention of the general media with a wild story of how 16-year-old programmer Eugene Evans (another ex-Microdigital employee) was on a salary of Ł35,000 per year and owned a sports car that he was too young to even drive. "We had to bring computer games to a wider audience," says Everiss on the subject, "and the cult of personality was a tool we used."
The Imagine HQ reeked of success. It was a plushly-carpeted office, decked out with dozens of expensive Sage terminals, staffed by nearly a hundred programmers, technicians, artists and musicians. Such extravagance seems to have been justified at the time, after all, they were doubling their turnover every month. "We knew that we were going places," explains Everiss. "Some at the time called it arrogance and maybe they were right. On the inside it was just hard graft and constant success."
However, the bubble was about to burst. Much has been made of the effect of the 'Mega Games' and they have often been blamed for Imagine's downfall, but there were many other factors to take into account. The Mega Games were intended to be a revolutionary way of taking Spectrum Software a step further. They would use a hardware device that would be attached to the back of the computer, granting extra memory and eliminating piracy in one blow. The only drawback was that the games never got further than the design stage, while the intended cost of Ł30 would have been unworkable in an increasingly competitive market.
They were not the cause of Imagine's downfall though. Far more important was complacency and a delusionary belief by directors Dave Lawson and Mark Butler in the the sort of hyped corporate self-image that Bruce Everiss had created. It was an expensive image to maintain and several of the director's decisions made it increasingly difficult for Everiss to sustain Imagine's success.
During the Christmas of 1983 Imagine had bought out the entire capacity of the country's largest tape duplicating plant in an effort to scupper the output of their competitors. This apparent masterstroke backfired horribly however, leaving Imagine with a warehouse full of unsellable stock, forcing them to slash their prices in the New Year and infuriate retailers in the process. Their second misjudgement was to agree to write software for the publishing house Marshall Cavendish. The sort of games that were expected and what Imagine were able to deliver in the time available differed somewhat, and when Marshall Cavendish pulled their investment it tighten the screw on a company who were spending a vast amounts of money to keep themselves at the top of the software tree.
"There were two main problems with Imagine," comments Everiss. "Firstly, the cost base became too high, too many staff and very expensive office accomodation. Secondly, development stopped producing product to sell, they expected the existing catalogue to sell for ever." With unpaid creditors blocking the phonelines, the end was nigh for Imagine. As the crisis intensified, Dave Lawson, Mark Butler and financial director, Ian Hetherington, became distant figures, scarcely seen about the Imagine offices. When the bosses did meet, discussions about the Mega Games went on as though their problems didn't exist. "I think it was very difficult for anyone to accept reality," said Everiss. "For a star to shine so bright and fall so fast. It was impossible to take corrective action as the whole mentality and decision making process was founded on continuous success."
As the foundation of success on which Imagine was based began to distintegrate, Hetherington began laying plans for a 'lifeboat' - a way for Lawson, Butler and himself to jump ship unscathed. In the meantime Everiss was fighting to pilot a ruddlerless ship. It was only towards the end that he became aware of the extent of the problem. "I'm not a signatory on the bank or anything," he said at the time, "but I've had a look at the financial records of the company and there has never been a VAT return, never a bank concillation, never a creditor's ledger control account, never any budgeting, never any cash-flow forecasting, no cost centres, not even an invoice authorisation procedure. Just no financial controls at all."
Remarkably, the death of Imagine was recorded by a BBC film crew as they were making a documentary supposedly based on the success of the British software industry. What they ended up with was something very different. In the final weeks, the Imagine offices began to descend into chaos, with Everiss attempting to hold what remained of the company together. Employees were sitting around playing games and watching videos, while others entertained themselves with fire extinguisher fights. Lawson and Hetherington had vanished to the States, leaving Everiss to try to find jobs for around 60 people. Beleaguered and defeated, he was left with no option but to resign. "Dave and Ian, being too much of cowards to face up to me, have told Mark that they wouldn't want me here when they returned," he remarked at the time.
In the immediate aftermath, Everiss admits that there was considerable acrimony, but in hindsight he has only one real regret. "That I stayed at Imagine too long. Once the writing was on the wall I should have taken my then intact reputation elsewhere. Loyalty did not serve me well."
In 1985, Bruce Everiss joined Tansoft, the owners of Oric as managing director and made a typically bullish announcement: "My first aim is to establish the Oric Atmos in its rightful market position." On hearing this his predecessor, Paul Kaufman, said, "His reputation says it all. The only thing that annoys me about his appointment to managing director is that he is now driving around in what used to be my Mercedes."
Sadly, Oric was fighting to survive in market completely dominated by the Spectrum and the Commodore. Although it had a foothold in France, in the key market of the UK, it failed to impress. In a trade journal, Everiss said, "Oric's performance in the UK this year was a total disaster. The company built up massive debts and is scheduled to repay Ł3.5 million to creditors by March." Everiss was about to find himself aboard another sinking ship.
In 1986, after Oric had folded, Everiss joined the newly formed budget house, Codemasters in 1986 for a year, looking after their marketing. For him it was like being involved at the start of Imagine again - the excitement and sense of possibility of a new venture. Thankfully, Codemasters was rather better managed than his old employers and in 2000 he returned to them as Head of Communications, taking care of their PR in all the world's markets. In the interim, Everiss had kept himself busy setting up the All Formats Computer Fairs, which he still runs today and have proved extremely popular in North West England.
Although he has often been considered controversial thanks to his forthright approach, the effect of Bruce Everiss on British computing has been considerable. From creating a cradle of talent in Liverpool, to his involvement in the city's computing dominance of the early Eighties, he has shown a commitment to the medium that has helped to establish Britain as one of the world's most important software producers. Furthermore, he raised the profile of computing beyond the attention of enthusiasts and into the psyche of a much wider audience. And for that we should be grateful.
Interviews
May 2001, details recovered from zxgoldenyears.net via The Wayback Machine.
Q What was your first contact with computers?
A During my accountancy training in the mid seventies, after which I set up and ran a computerised book-keeping company, Datapool Services, in Liverpool, which to the best of my knowledge is still going.
Q How did Microdigital begin?
A I was reading Computing and Computer Weekly and they had occasional references to the S100 bus machines and then Apple. Then along came NASCOM. So I begged, borrowed and stole so I could rent a shop.We opened in July 1979.
Q How was the response from the public in the early days?
A There was an immediate response from the amateur radio fraternity and from academics. ETI magazine was the main consumer title then Personal Computer World started. There was a huge upsurge in interest.
Q You were relatively young when Microdigital started, was it at all daunting or did it feel like an adventure?
A I hadn't known that life could be so good, every day was challenging and exciting. It is amazing how much happened in such a short time.
Q In the late Seventies, when the shop first opened, the likes of the ZX81 were still in the future. What sort of equipment were you selling in those days?
A Apples, NASCOM, S100 machines. Then Science of Cambridge SC/MP 2, HP 85 and Commodore PET. We sold mountains of books as everyone had a thirst for knowledge. We had a repair service for home kit builders and ran a magazine : Liverpool Software Gazette.
Q At the time did it feel like you were part of an industry that was really going places or did the home computer boom of the early Eighties come as somewhat of a surprise?
A Knowing the potential I was always wanting things to happen more quickly!!
Q Microdigital was associated with many 'names' that later found success on the Spectrum. Can you name a few?
A Paul Fullwood has his company in Silicon Valley, Andrew Sinclair is working on Bluetooth, Eugene Evans is still in the industry in America, Mark Butler went on to work at Bug Byte and then founded Imagine, Carl Phillips went to Microsoft, Tim Best has been working in and around the industry,Graham Jones is having a very successful management career, Roy Stringer worked in the industry for many years and sadly recently died of cancer.
Q Do you feel that your shop was one of the reasons that Liverpool was established as the centre of the software industry?
A Yes, not just the people who worked there but also the customers. To have one of the first computer stores ever, in Liverpool, stocked with everything then available had to be a big influence.
Q How did the Microdigital story come to an end?
A The growth of the company became difficult for me to manage with so little experience. One of my customers, Alan Sterling, was a director of Laskys, the Hi Fi chain and they made me an offer I couldn't refuse.We set up stores within stores nationally for them and then integrated into their mainstream.
Q Where did you work between Microdigital and Imagine?
A I went to Felix Dennis with the idea of a trade magazine, he asked me to do a business plan. The result was Microscope, which is still going 19 years later. I worked as a consultant for Bug Byte software and amongst other things persuaded them to do 4 colour advertising and packaging which was an industry first! Also started to do a little journalism.
Q When you first joined Imagine was there a genuine feeling of promise about what you were trying to achieve or were you aware of problems straight away?
A We knew that we were going places. Some at the time called it arrogance and maybe they were right. On the inside it was just hard graft and constant success. Once again so much happened in such a short time. We doubled turnover every month and were by far the biggest British computer games company.
Q By the end of 1983 Imagine were hitting the headlines with stories of Eugene Evans' Ł30K salary and the promise of 'megagames'. Do you regret the extent of the hype, or was that part of the Imagine philosophy?
A Absolutely no regrets. We had to bring computer games to a wider audience and the cult of personality was a tool we used. We received coverage in a far wider range of media as a result. This was part of my job running marketing.
Q There was talk of factions at Imagine, with Dave Lawson and Ian Hetherington on one side and yourself and Mark Butler on the other. Was this really the case?
A Nonsense, we all got on very well indeed. At the end there was some acrimony but you would expect that under the circumstances.
Q Did you ever feel that the Mega Games were a realistic proposition?
A They were seen as a way round piracy, put some of the code on a ROM. They were not the reason for the end of Imagine.
Q Was there a key decision or event that finally sealed Imagine's fate?
A There were two main problems with Imagine. Firstly the cost base became too high, too many staff and very expensive office accomodation. Secondly development stopped producing product to sell, they expected the existing catalogue to sell for ever. This was against a background of more and more capable competition (Ultimate, US Gold) and the huge piracy that you get towards the end of a games platfom's life. The Marshall Cavendish project and the Mega Games were side issues that did not help.
Q At the time it appeared as though you were left to pilot a rudderless ship. Was there a lack of support or guidance at this crucial time?
A I think it was very difficult for anyone to accept reality. For a star to shine so bright and fall so fast.It was impossible to take corrective action as the whole mentality and decision making process was founded on continuous success.
Q Once the winding-up order had come, it must have been chaos. What were the Imagine offices like in those final days?
A Because of the acrimony and the inability to act constructively I resigned before the winding up.
Q Do you have any regrets about that time?
A Only that I stayed too long at Imagine. Once the writing was on the wall I should have taken my then intact reputation elsewhere. Loyalty did not serve me well.
Q What have you being doing since Imagine?
A I joined Codemasters for a year right at the beginning, once again doing all the marketing. Codemasters became the biggest British software house by unit volume in it's first year trading so it was a a bit like the same again as Imagine. The difference is that Codemasters was and is far better managed and act positively in difficult times. I then set up All Formats Computer Fairs which I still own and run today. For nearly a year I have been back at Codemasters as Head of Communications running PR in all the world's markets.